By January 2015, Dutch youth care will become a responsibility of the local government. Goal of this transition, is to make youth care more accessible, better effective and cheaper. In Amsterdam alone, there are currently 18 youth care organizations. For youngsters and their parents, it's difficult to find the social worker that matches their needs. Sam Amsterdam is the solution solving that problem: it is an automated online desk that matches youngsters and social workers with the question/issue as a starting point.